All orders within the United States are mailed your choice via USPS Priority Mail or UPS. Items in-stock will dispatch within 3-5 business days. Additional shipment options and dispatch times are offered during the holidays, at which time I cannot gaurentee time of delivery, but assure you the package will ship at the time I've promised. During the holidays, delivery times are based on the information provided by carriers. Made-to-order items will dispatch at the turn-around time listed in the product description. Each design specifies at the bottom of the product description whether it is made-to-order. All shipments come with signature confirmation. Fees cover the cost of shipping as well as additional insurance on your purchase.
During check out, please double check that the SHIP TO ADDRESS is accurate. Additional charges may be applied if an item has shipped or is in transit to being shipped and needs rerouted to a changed address. You are responsible for any lost merchandise if an address is entered incorrectly during checkout. You will receive an order confirmation via e-mail with all shipping information entered during checkout.
On occasion, shipping may take longer for in-stock items if I'm away from my studio during the time of the purchase. I will send you a personal e-mail message with an accurate shipment timeline when this occurs.
All orders within the United States are mailed your choice via USPS Priority Mail or UPS. Items in-stock will dispatch within 3-5 business days. Additional shipment options and dispatch times are offered during the holidays, at which time I cannot gaurentee time of delivery, but assure you the package will ship at the time I've promised. During the holidays, delivery times are based on the information provided by carriers. Made-to-order items will dispatch at the turn-around time listed in the product description. Each design specifies at the bottom of the product description whether it is made-to-order. All shipments come with signature confirmation. Fees cover the cost of shipping as well as additional insurance on your purchase.
During check out, please double check that the SHIP TO ADDRESS is accurate. Additional charges may be applied if an item has shipped or is in transit to being shipped and needs rerouted to a changed address. You are responsible for any lost merchandise if an address is entered incorrectly during checkout. You will receive an order confirmation via e-mail with all shipping information entered during checkout.
On occasion, shipping may take longer for in-stock items if I'm away from my studio during the time of the purchase. I will send you a personal e-mail message with an accurate shipment timeline when this occurs.
All returns must be made within 7 days of receiving your purchase and pre-approved before the return is made. All returns of in-person purchases are subject to a 3% return fee due to non-refundable transaction and credit card processing fees. This fee is deducted from your refund when issued. Returns of online purchases will be fully refunded (minus original shipping cost), unless it is made-to-order.
Made-to-order rings purchased by size are subject to a 25% restocking fee and must be returned within 7 days of purchase. Please refer to my Sizing section for ring resizing policies.
If you are shipping back a return, you are responsible for shipping fees, insurance, returning the piece in the same condition that it was received, and providing tracking information for the return. Please contact me within the 7 days for all return instructions. Refunds are not issued until the piece has been received back in its original condition. Return refunds do not include original shipping costs.
All gift returns are handled as exchanges only. Please read the exchange section for more information.
All FAREWELL DESIGNS are discontinued and no longer in production. All FAREWELL sales are final. No returns or exchanges.
All products are very carefully examined throughout the creation process and upon completion for defects. If an item is damaged or defective when received, please contact me within 7 days of the purchase. If an item was made in a custom size and does not properly fit, again, please contact me within 7 days of purchase. For any pieces that are being returned due to quality issues, contact me and I will provide you with a separate set of shipping directions.
All returns must be made within 7 days of receiving your purchase and pre-approved before the return is made. All returns of in-person purchases are subject to a 3% return fee due to non-refundable transaction and credit card processing fees. This fee is deducted from your refund when issued. Returns of online purchases will be fully refunded (minus original shipping cost), unless it is made-to-order.
Made-to-order rings purchased by size are subject to a 25% restocking fee and must be returned within 7 days of purchase. Please refer to my Sizing section for ring resizing policies.
If you are shipping back a return, you are responsible for shipping fees, insurance, returning the piece in the same condition that it was received, and providing tracking information for the return. Please contact me within the 7 days for all return instructions. Refunds are not issued until the piece has been received back in its original condition. Return refunds do not include original shipping costs.
All gift returns are handled as exchanges only. Please read the exchange section for more information.
All FAREWELL DESIGNS are discontinued and no longer in production. All FAREWELL sales are final. No returns or exchanges.
All products are very carefully examined throughout the creation process and upon completion for defects. If an item is damaged or defective when received, please contact me within 7 days of the purchase. If an item was made in a custom size and does not properly fit, again, please contact me within 7 days of purchase. For any pieces that are being returned due to quality issues, contact me and I will provide you with a separate set of shipping directions.
Exchanges must be made within the first 7 days of receiving your order and must be pre-approved. If the item was a gift, and it is beyond 7 days of when the item was originally received contact me directly. When returning a piece for exchange, you are responsible for postage, insurance and returning the piece in the same condition that it was received. I will provide you with shipping instructions. In addition, you are responsible for shipping costs of the new item you are exchanging the old item for.
All FAREWELL DESIGNS are discontinued and no longer in production. All FAREWELL sales are final. No returns or exchanges.
Exchanges must be made within the first 7 days of receiving your order and must be pre-approved. If the item was a gift, and it is beyond 7 days of when the item was originally received contact me directly. When returning a piece for exchange, you are responsible for postage, insurance and returning the piece in the same condition that it was received. I will provide you with shipping instructions. In addition, you are responsible for shipping costs of the new item you are exchanging the old item for.
All FAREWELL DESIGNS are discontinued and no longer in production. All FAREWELL sales are final. No returns or exchanges.
After an initial consultation, a non-refundable deposit of $500 is required to begin the custom design process. This deposit is applied to the final price.
My custom design process includes a collaborative approach between me (the designer) and client. The client approves all final concepts and/or renderings of designs as well as final the price before a piece goes into production. Due to the nature of the custom design process, ALL SALES ARE FINAL on custom made pieces.
After an initial consultation, a non-refundable deposit of $500 is required to begin the custom design process. This deposit is applied to the final price.
My custom design process includes a collaborative approach between me (the designer) and client. The client approves all final concepts and/or renderings of designs as well as final the price before a piece goes into production. Due to the nature of the custom design process, ALL SALES ARE FINAL on custom made pieces.
When ordering a ring, please be sure to get an accurate size prior to making a purchase. To find an accurate size, I recommend using the ring sizer available in my shop. Please contact me if you have any questions regarding ring size. All initial ring resizing is complimentary. Any additional resizing may be subject to a fee and will be assessed based on the labor and additional materials required. An estimate of the charge will be given prior to resizing.
Prior to purchasing a necklace or bracelet, it is important to know what length/size fits best. All necklace and bracelet size adjustments are subject to a fee. An estimate based on the labor and any additional materials required is provided in advance of the adjustment. If you're not sure how to measure for a necklace or bracelet, please contact me for assistance.
When ordering a ring, please be sure to get an accurate size prior to making a purchase. To find an accurate size, I recommend using the ring sizer available in my shop. Please contact me if you have any questions regarding ring size. All initial ring resizing is complimentary. Any additional resizing may be subject to a fee and will be assessed based on the labor and additional materials required. An estimate of the charge will be given prior to resizing.
Prior to purchasing a necklace or bracelet, it is important to know what length/size fits best. All necklace and bracelet size adjustments are subject to a fee. An estimate based on the labor and any additional materials required is provided in advance of the adjustment. If you're not sure how to measure for a necklace or bracelet, please contact me for assistance.
Each piece is handcrafted with the utmost quality and care and should last for lifetimes. In the case of any wear and tear over long periods of time, jewelry may be repaired for a fee depending on the nature of the damage and the design of the piece. Any repairs or alternations to Amanda Hagerman jewelry by someone other than me, will not be covered by my guarantee and may not be subject to further repairs in my studio.
Each piece is handcrafted with the utmost quality and care and should last for lifetimes. In the case of any wear and tear over long periods of time, jewelry may be repaired for a fee depending on the nature of the damage and the design of the piece. Any repairs or alternations to Amanda Hagerman jewelry by someone other than me, will not be covered by my guarantee and may not be subject to further repairs in my studio.
As a valued customer and supporter of the arts, it is vital that you have a positive shopping experience and are cared for in the best way possible. Your privacy is extremely important. Your information will never be shared with any outside vendors, under any circumstances, and is protected through our secure checkout system.
As a valued customer and supporter of the arts, it is vital that you have a positive shopping experience and are cared for in the best way possible. Your privacy is extremely important. Your information will never be shared with any outside vendors, under any circumstances, and is protected through our secure checkout system.
Delicate effort is placed into assuring each design looks the same as it does in the photographs featured. However, unless a piece is a one-of-a-kind, it will have slight variations in appearance. Bear in mind it is the maker's touch from individually handcrafting each design that truly makes every piece special and unique!
Please read all product descriptions for information about the processes and materials used in the making of each piece. Visit the Materials/Care Info Page for more information about the metals used and how to properly care for your jewelry.
Delicate effort is placed into assuring each design looks the same as it does in the photographs featured. However, unless a piece is a one-of-a-kind, it will have slight variations in appearance. Bear in mind it is the maker's touch from individually handcrafting each design that truly makes every piece special and unique!
Please read all product descriptions for information about the processes and materials used in the making of each piece. Visit the Materials/Care Info Page for more information about the metals used and how to properly care for your jewelry.
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